Returns & Exchange Policy

While we always strive for excellence in our prints, we understand that sometimes things may not go as planned. We truly appreciate your understanding in such instances, and we want to assure you that your satisfaction is our utmost concern. It's our passion to deliver quality work, and we genuinely value your feedback to help us improve our service.

As everything is print on demand, we do not accept returns. However, please do not hesitate to reach out with any problem you may have, we will do our absolute best to right the wrong.

You can contact us at;

Customer Service E-Mail: support@dtfnc.com

Customer Service Line: +1 980 384 3166

Pick Up Address: 658 Griffith Rd. STE:131 Charlotte, NC, 28217

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.